Usuaria del servicio de salud digital de MeetingDoctors para aseguradoras utilizando el chat médico disponible 24 horas, 365 días al año

The leading telemedicine service for insurance companies

Avoid up to 81% of in-person visits and offer chat médico 24/7 videoconsulta agendada videoconsulta médica 24/7 planes de salud autorización de pruebas médicas fisioterapia y rehabilitación digitally and immediately

Certificaciones de seguridad del servicio de salud digital de MeetingDoctors: cumplimiento ENS y GDPR

More than 40 insurance companies trust us every day

Discover why we are the leaders.

Save up to 81% on in-person visits

Based on an analysis co-created with our insurance sector clients, using real data on usage and case resolution.

Customer loyalty
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Users who use our service show up to 50% more recurrence and engagement with the insurance provider.

siniestralidad
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With triage and medical resolution in minutes, unnecessary referrals are avoided: for clients where it is active, claims related to mild episodes drop by up to 80%.

usuarios satisfechos
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With more than 8 million users with access, 9 out of 10 give us the highest rating after their consultation.

A complete digital experience for your policyholders

Eliminate overcrowding in your physical centers.

Pantalla del chat médico de MeetingDoctors para aseguradoras, mostrando una conversación entre médico y usuario solicitando una receta médica digital.

Medical chat with response in under 2 minutes 24/7/365

Allow your users to have a doctor immediately, anywhere and at any time of the day, 365 days a year.

Pantalla del servicio de telemedicina para aseguradoras de MeetingDoctors mostrando una autorización de pruebas médicas, entregada en PDF por el profesional médico desde el chat y válida en los centros de la aseguradora

Medical Test Authorizations

Our professionals generate and send an official referral for the necessary tests.

The best scheduled video consultation with specialists

Discover our new scheduled video consultation, with the best experience for your policyholders. 100% online process with reminders and attendance confirmation.

More key services for insurance companies

Complement your digital value proposition with all the necessary services.

Immediate video consultation

Imagen de la videoconsulta inmediata con médicos y profesionales de la salud de MeetingDoctors

Online physical therapy and rehabilitation

Pantalla del servicio de fisioterapia y rehabilitación online de MeetingDoctors, con evaluación profesional y ejercicios personalizados y asistidos por IA

Health Plans

Pantalla inicial de los planes de salud para empresas y aseguradoras de MeetingDoctors, mostrando vídeos y contenidos educativos

Integration into any digital environment

Pantalla del widget web float-button de MeetingDoctors, que permite integrar consulta médica y con especialistas de la salud en cualquier web, e-commerce, portal de empleados o intranet

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We’ll show you the product, answer your questions, and define a tailored proposal for your company.

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FAQs

What is the MeetingDoctors 24/7 medical chat?

It is a real-time telemedicine service that allows your policyholders, employees, or clients to contact registered doctors in under 2 minutes via chat. The service operates 24/7, offering digital prescriptions, medical reports, and referrals to specialists or your own network if necessary.

At MeetingDoctors, we offer the possibility to customize the services that are contracted and integrated into the platform. This is why you can have all our telemedicine services—immediate medical chat, immediate video consultation, scheduled video consultation, electronic prescriptions, health plans, test authorizations, etc.—or just one or several of them. Adapt the service to the specific needs of your insurance company.

The 24/7 Medical Chat reduces unnecessary use of emergency rooms and in-person consultations, improves user satisfaction, and adds a competitive edge to your policies or corporate benefits. For companies, it helps decrease absenteeism; for insurers, it reduces claims and the average cost per policy.

MeetingDoctors offers a guaranteed SLA of less than 2 minutes for both chat and video consultations. Our medical team is available 24 hours a day, 365 days a year, in multiple languages and with international coverage.

From general medicine to common specialties (pediatrics, dermatology, gynecology, psychology, nutrition, etc.). The clinical triage system classifies priority and, if necessary, refers to a video consultation or a medical center within the client's network.

Doctors can issue electronic prescriptions valid at pharmacies, medical certificates, and digital clinical reports. All documentation is delivered to the user within MeetingDoctors' secure and traced environment.

MeetingDoctors is certified by the National Security Scheme (ENS). All data is hosted on servers within the EU and is encrypted. Your company only receives aggregated usage and satisfaction metrics, never personal clinical data, in compliance with data protection laws.

Yes. We offer full white-labeling, workflow customization, and preferential referral to your own medical network or contracted centers.

We offer the possibility of receiving all service usage metrics, both via API—so your teams can aggregate them with your policyholder information and track their behavior in physical centers as well—and through a personalized monthly report. Key metrics include: number of consultations, number of prescriptions, average response time, specialties consulted, main reasons for contact, customer satisfaction, % of consultations resolved online, NPS, etc.

We include technical and medical support, guidance in end-user communication, and software updates without service interruptions. We also provide launch materials and training for your teams.