Offer a certified e-prescription service to provide true telemedicine value.
Talk to a doctor 24/7 and receive your e-prescription instantly. Accessible on your mobile, simple to use at the pharmacy, and built to streamline your care from the very start.
After the consultation, users receive their digital prescription as a PDF with a unique ID code, ready to present at the pharmacy. Patients can keep their prescriptions and treatments accessible at all times for easy pickup at any pharmacy, removing friction and ensuring a fast, clear process.
Private e-prescriptions offer greater security than paper: they prevent fraud and eliminate legibility or interpretation errors. We strictly comply with RD 1718/2010, aligning our process with the applicable legal framework.
Each prescription is issued and validated with the provider's digital signature.
For our Spanish market, prescriptions are issued via REMPe—a private electronic prescribing system officially approved by the General Council of Medical Colleges (CGCOM) after successfully passing the audits and requirements defined in their guidelines and protocols. This ensures that every prescription is generated within an environment validated by the leading authority for private prescribing in Spain, with current certification.
In Mexico, our e-prescription system complies with all regulatory format requirements, as stipulated by the following standards:
NOM-024-SSA3-VIGENTE (NOM = Norma Oficial Mexicana) FEUM (Farmacopea de los Estados Unidos Mexicanos) and COFEPRIS (Comision Federal para la protección contra Riesgos Sanitarios)
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This service allows you to have a medical consultation 24/7 and, if the professional deems it appropriate, receive your private e-prescription in digital format (PDF) within seconds. It is designed to make treatment simple from minute one—paperless and accessible directly from your mobile device.
Following the consultation, the user receives the prescription as a PDF with a unique identification code. You can save it on your phone and present it directly at the pharmacy to collect your treatment, with no need for printing or extra trips.
If a prescription is clinically indicated after the assessment, the digital prescription is issued at the end of the consultation, and the user receives it within seconds, ready to use.
The prescription is delivered as a PDF document, featuring an identification code for easy validation and reading. It can be presented at the pharmacy directly from a mobile device (or printed if the user prefers), eliminating common errors associated with handwritten paper prescriptions.
Each prescription is issued and validated with the provider's digital signature. This confirms that the prescription has been authorized by a licensed physician and that the document is authentic within the official issuing network.
Yes. Our process aligns with Royal Decree 1718/2010, which governs medical prescriptions and dispensing orders in Spain, ensuring a proper issuing framework within the private prescribing environment.
Yes. The prescription is always accessible on your mobile device (PDF), so you can consult it whenever needed and manage your treatments more effectively, without losing paper documents.
We issue prescriptions through REMPe, a private electronic prescribing platform certified by the CGCOM (General Council of Official Medical Colleges) following a rigorous audit and compliance with official protocols. This guarantees that every prescription is generated within an environment validated by Spain's leading authority in private medical prescribing.
