Instant 24/7/365 Medical Chat

Connect your employees, clients, or policyholders with a doctor in under 2 minutes, from any device.

The best digital medical consultation experience on the market

Obsessed with quality and user experience, all our apps have an average rating of 4.7 stars in the app stores, with 98% of users satisfied.

Pantalla del chat médico de MeetingDoctors, en la que se muestra un usuario hablando con un médico en tiempo real y recibiendo respuesta en menos de 2 minutos

Medical response in under 2 minutes

More than 16 specialties available, responding to chat inquiries in a matter of seconds. Because when you truly care, you’re always available.

Pantalla de consultas en curso del servicio de telemedicina de MeetingDoctors, mostrando consultas de un usuario con profesionales en medicina general, ginecología, entrenador personal y demás

Offer your clients an unlimited service

With MeetingDoctors, your clients can consult any specialist you choose, as many times as they want.

Ejemplo de consulta médica online de un usuario con un médico, que sucede a lo largo de las 24 horas del día

Talk to a doctor at any time of day, 365 days a year

We have a team of more than 300 healthcare professionals to provide you with chat coverage whenever and wherever you need it.

Seamless access

Choose the right specialist in just one tap

Direct and easy access to the full list of healthcare professionals in just one tap, just like WhatsApp. Review their education, professional background, and availability schedule.

Send photos, medical reports, lab results, and files

Doctors carry out follow-up check-ins to ensure the patient’s proper progress.

Digital medical prescription directly from the chat

We issue official medical prescriptions directly through the chat, available for review at any time so you can go straight to the pharmacy.

Ejemplo de seguimiento de médica online de MeetingDoctors, en el que un médico online pregunta al usuario si el tratamiento que le recomendó le ha sido útil 5 días después de su primera consulta

Proactive follow-up for every case

Doctors carry out follow-up check-ins to ensure the patient’s proper progress.

Native experience

All your medical history in one place

Your users can access conversations, reports, and prescriptions from their history, with full traceability of each case.

Pantalla del historial médico de MeetingDoctors, donde el usuario puede consultar sus consultas médicas y con especialistas anteriores, además de sus recetas médicas digitales, sus informes médicos, derivaciones a centros de salud presencial y más

Seamless integration for any digital environment

We can build your own app or you can offer our services via your app, website, or intranet using our SDK or widget.

Integraciones reales del chat médico 24 horas de MeetingDoctors, mostrando el widget web con la aseguradora Santalucía, la aplicación de telemedicina Chat Médico Asisa y la integración por SDK del servicio de salud de Línea Directa en su app, todas construidas por MeetingDoctors

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FAQs

What is the MeetingDoctors 24/7 medical chat?

It is a real-time telemedicine service that allows your policyholders, employees, or clients to connect with licensed physicians in under 2 minutes via chat. The service operates 24/7, 365 days a year, and includes digital prescriptions, medical reports, and referrals to specialists or your own network if needed.

The 24/7 Medical Chat reduces unnecessary use of emergency rooms and in-person consultations, improves user satisfaction, and adds a competitive edge to your policies or corporate benefits. For companies, it helps decrease absenteeism; for insurers, it reduces claims and the average cost per policy.

MeetingDoctors offers a guaranteed SLA of less than 2 minutes for both chat and video consultations. Our medical team is available 24 hours a day, 365 days a year, in multiple languages and with international coverage.

From general medicine to common specialties (pediatrics, dermatology, gynecology, psychology, nutrition, etc.).

Doctors can issue certified electronic prescriptions, valid at pharmacies, as well as medical notes, digital clinical reports, and test orders. All documentation is delivered to the user within the secure and fully traceable MeetingDoctors environment.

MeetingDoctors holds certification under the Spanish National Security Framework (ENS). All data is hosted on servers within the EU and is encrypted. Your company only receives aggregated usage and satisfaction metrics—never personal clinical data.

Yes. We offer integrations through an SDK, a white-label app, and a Web Widget, customized with your brand identity and with preferred referral to your medical network or affiliated centers.

The dashboard includes usage KPIs, response times, NPS, and much more.

We include technical and medical support, guidance in end-user communication, and software updates without service interruptions. We also provide launch materials and training for your teams.